This website ("we") values the protection of your personal data. To let you use our services with peace of mind, our privacy policy is as follows. This English version is a translation; in case of any discrepancy, the Chinese version shall prevail.
1. How We Collect Personal Data
When you browse or use the services of this website, we may ask you to provide necessary personal data, including but not limited to:
- Name and contact details (e.g. e-mail, telephone)
- Usage records, IP address, browser type and device information
- Other data you provide voluntarily (e.g. forms, newsletter subscriptions)
2. Purposes of Use
The data we collect will be used to:
- Provide the services or information you request
- Improve website content and user experience
- Conduct marketing, customer relationship management and service notifications
- Comply with requests from legal or government authorities
3. Data Protection and Security
We take reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, alteration or destruction.
Only necessary personnel are authorized to access the data, and security audits are conducted regularly.
4. Sharing with Third Parties
We will not provide your personal data to third parties unless you consent or the law requires it.
Where a third party is engaged to process data for service purposes, it will be required to comply with applicable data protection rules.
5. Cookies and Analytics
This website may use cookies to improve user experience. You may manage or refuse cookies through your browser settings, although some functions may be affected.
This website may use third-party analytics tools such as Google Analytics and the Meta (Facebook) Pixel. These tools use cookies or similar technologies to collect anonymous or de-identified usage information, such as pages viewed, time spent, device and browser type, approximate location and clicks on contact links, to help us understand how the website is used, improve its content and measure advertising effectiveness. We do not use these tools to obtain information that directly identifies you, such as your name or phone number. Such data is handled under the privacy policies of the respective service providers.
The News section on our Chinese homepage embeds our Facebook Page feed, provided by Meta. It loads only when you scroll to that section, after which Meta may set cookies under its own privacy policy; you may instead follow the link to view the Page on Facebook.
If you prefer not to be tracked, you may block cookies in your browser settings, install the Google Analytics Opt-out Browser Add-on, or adjust your ad preferences in your Facebook account.
6. Your Rights
You have the right to inquire, review, copy, supplement or correct your personal data, to request that we stop collecting, processing or using it, or to request its deletion.
To exercise these rights, please contact us using the details below.
7. Changes to This Policy
Any amendments to this policy will be posted on this website and take effect on the date of posting. Please check this page regularly for the latest version.
8. Contact
If you have any questions about this policy, please contact us:
- E-mail: tm@exctm.com
- Tel: +886-4-2452-6500
